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Privacy Policy

SeqHub AI Academy, the training platform of SeqHub LLC, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information of our site visitors and users. By using our website, you agree to the terms of this policy.

Information we collect

We collect various types of personal information from our site visitors and users, including but not limited to:

  • Personal identifiers such as name, email address, and contact information.

  • Billing details, including credit card information.

  • Internet protocol (IP) address used to connect your computer to the Internet.

  • Login details, computer and connection information, purchase history.

  • Session information, including page response times, length of visits to certain pages, page interaction information, and browsing methods.

How we collect information

We collect personal information in the following ways:

  • When you conduct a transaction on our website, such as enrolling in a course.

  • Automatically, through the use of cookies and other tracking tools.

Why We Collect Personal Information

We collect your personal information for the following purposes:

  • To provide and operate our educational services.

  • To offer ongoing customer assistance and technical support.

  • To communicate with you regarding your account, transactions, and updates about our services.

  • To create aggregated statistical data for improving our services.

  • To comply with applicable laws and regulations.

How We Store, Use, Share, and Disclose Information

  • Storage: Your data is stored through secure servers provided by Wix.com, our hosting platform.

  • Usage: Personal information is used solely for providing our services and communicating with you.

  • Sharing: We do not share your personal information with third parties.

Disclosure: All direct payment gateways used by SeqHub AI Academy adhere to PCI-DSS standards to ensure secure handling of credit card information.

Communication with Users

We may contact you through email, telephone and text messages:

  • To notify you regarding your account or transactions.

  • To troubleshoot issues or resolve disputes.

  • To send updates about our services and promotional messages.

  • To enforce our User Agreement and comply with applicable laws.

Withdrawing Consent

If you wish to withdraw your consent for the collection of your personal information, or if you want to access, correct, amend, or delete any personal information we have about you, please contact us at:

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

SeqHub LLC
42 Ferris Ave - Unit 2C,
Norwalk, CT 06854
Email: hello@seqhubanalytics.com
Phone: (205) 499-9782
Website: https://www.seqhubanalytics.com

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By using our website, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms.

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